Your use of this Website is governed by the terms and conditions below so please take a few minutes to review them. Use of the www.lifespace.com.au website constitutes your agreement to follow these rules and to be bound by them. If you do not agree with any of these terms and conditions, do not use this website.
These Terms and Conditions May Change
Lifespace Online reserves the right to update or modify these terms and conditions at any time without prior notice. Your use of the www.lifespace.com.au website following any such change constitutes your agreement to follow and be bound by the terms and conditions as changed. For this reason, we encourage you to review these terms and conditions whenever you use the website.
We have done our best to display as accurately as possible the colours of the products shown on this website. However, because the colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate. Any accessories used in the images of products on this site are for display purposes only and are not included with the product that is for sale.
The prices displayed on this site are quoted in Australian Dollars and are valid and effective only in Australia. All merchandise has been included in good faith on the basis that the goods as described will be available. A failure by a supplier to deliver in accordance with description or at all, or other unintentional causes, may result in some lines being unavailable. Prices quoted and bonus offers are applicable only while stocks last. Percentage savings shown are off supplier recommended retail prices (RRP). Lifespace Online reserves the right to correct errors, omissions and misprints. Pictures are for illustrative purposes only – not all patterns and options shown may be included. Not all available patterns and options may be shown. Unless otherwise stated, accessories are not included.
This site and all contents of this site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this site, that your use of this site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our site, and that Lifespace Online shall not be liable for any damages of any kind related to your use of this site.
You agree to defend, indemnify and hold Lifespace Online harmless from and against any and all claims, damages, costs and expenses, including legal fees, arising from or related to your use of the site.
Returns are excepted with 30 days of delivery. Goods must be returned in original packaging and they must be in an unused condition. Any return postage charges are the responsibility of the customer.
We strive to retain a loyal customer base so if you are dissatisfied in any way we want to know why. Please message us so that we can address any concerns you may have.
Lifespace Online recognises shoppers have certain rights and supports these standards. The goods you buy must be safe, work the way they’re supposed to and must be the subject of accurate information.
Our merchandise is carefully inspected and packaged before it is dispatched to you, if for some reason you are not satisfied please follow these instructions.
You can seek a refund, exchange or credit if the product has a serious fault or shipping damage, doesn’t do the job it’s supposed to or you have just changed your mind.
You may only return goods purchased from our web site that are preauthorised for return by lifespace Online. You can do this via our message us now facility, email at firstname.lastname@example.org or call us on (08) 8235 0129. These items will, pending an inspection, be subject to a refund, credit or exchange.
Shipping fees are non refundable unless products are damaged during transit or faulty due to manufacturer issues.
In the unforseen circumstances that an item you ordered is unavailable we will contact you with the expected delivery time and offer you an option of waiting for it, replacing your order with a similar product or receiving a refund.
It is possible for customers to cancel an order prior to product despatch at no expense to Lifespace Online. Contact us for this to be authorised and to arrange a refund of payment - excluding any merchant fees outstanding or other potential costs incurred. Please note often it can be possible to have Visa & Master Card fees voided within 24 hours of a transaction. (Amex fees cannot be voided).